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Privacy Policy

Effective date: July 11, 2018

Concept Waiters LLC (collectively, "Agency", "Our", "Us", and "We") is committed to protecting the privacy of our website users, clients, business partners, and employees. Our privacy policy details how Agency values and protects the privacy of our visitors and clients. At any time, we reserve the right to modify this privacy policy as described in our section entitled " Privacy Policy Changes." Our privacy policy informs you of how Agency uses and collects the information that you provide to us on our website at https://conceptwaiters.com.

How We Collect and Use Personal Information

In order to provide a customized and efficient website experience, Agency collects certain types of personal information, including the following:

  • Your contact information, including your name, phone number, postal address, and email address;
  • Billing information, including your billing address and your credit card data;
  • Your account identifiers, including your username, password, and account number;
  • Your orders history;
  • Email addresses, including your own, your clients, and others that you want us to contact.

Information about your computer, including its operating system, browser type, date and time of your visit, your IP address, and the referring and exit pages are automatically collected. This information may be used for troubleshooting purposes, order verification, and system administration.

The ways in which we use your personal information include the following:

  • Order fulfillment;
  • Order confirmation;
  • Provision of service;
  • Responses to quote requests for customer service;
  • Account administration;
  • Responses to your concerns and questions.


We recognize the importance of the security of your personal information. We encrypt transmissions of sensitive data by using secure socket layer technology (SSL). In order to protect your personal information during transmission as well as after we receive it, we follow all generally accepted standards in the industry.

Sharing of Information

We only share your personal information with third parties in the manners that are described in this privacy policy. We never sell personal information to third parties and do not authorize third parties to collect our visitors' personally identifiable information for their use. In order to help us with our business activities such as customer service and service provided, we may share your personal information with companies that provide those services for us. We may also disclose your personal information in order to comply with legal process or when we have a good-faith belief that disclosure is necessary to respond to governmental requests, to investigate fraud, to protect our rights, or to protect your safety or that of others.

Our Use of Tracking Technologies and Cookies

We use cookies to collect information about browsing so that we can collect volume statistical information and general usage information. We also track your profile information and your preferences. The cookies that we use are small text files that are stored by your browser on your hard drive and are not spyware. They do not collect your confidential or personal information.

Third-Party Websites

We may have links on our website to the websites of third parties. By clicking on a link to another site, you leave Agency's website. The other site may collect personal data from you. We do not review, have control over, and are not responsible for the content on these third-party websites. Our privacy policy's terms do not apply to third-party websites that you might visit or to the content that is contained in them. You should read the privacy policies that are included on every website that you visit. We offer links to third-party websites as a matter of convenience for you and do not endorse the third parties, their websites, content, or products.

Privacy Policy Changes

In order to accurately reflect changes in our information practices, we may update our privacy policy. Before any material changes become effective, we will notify you by placing a notice on our website. It is important for you to review this privacy policy periodically. This can help you to ensure that you have the most up-to-date information about our privacy practices.


If you have any questions about our privacy policy, please contact us at
Contact Form
(212) 444-4000